SOURCECORP

Using SOURCECORP’s processing platform and technology to replace a customer’s internal business function, to achieve improved service levels and lower costs to the customer. Examples include, processing healthcare claim forms, providing enterprise-wide electronic access to critical mortgage documents, and creating and mailing account statements to a brokerage house’s clients.

SOURCECORP’s division that provides outsourced information management solutions related to a customer’s critical business documents. Core BPS solutions include electronic imaging of paper documents, electronic file conversion, document indexing, data entry, image hosting, and linear/advanced image-based workflow solutions.

SourceCorp Professional Services helps building owners increase cash flow by depreciating capital improvements using the shortest life allowable for each asset class.

The process of converting customer data to digital format through key-from-image, OCR/ICR, automated form recognition, barcode technology, or electronic population using client-supplied files.

Tax Professional Services provide tax benefit to auto dealers by including manufacturer finance credits in their auto inventory valuation instead of immediately recognizing the credits as income.

Largest profit center below SOURCECORP corporate, organized by type of solutions provided or market served. SOURCECORP’s divisions include Business Process Solutions (BPS), Statement Solutions, Tax Professional Services, and HealthSERVE.

Branding for single Legal Consulting company resulting from combination of Economic Research Services, Inc. (ERS), American Economics Group, Inc. (AEG), and ZIA Information Analysis Group, Inc. (ZIA) in 2002 and KeyPoint Consulting, LLC (Keypoint) in 2004. ERSGroup is in the Legal Claims & Consulting division.

SOURCECORP’s secure web-based electronic document repository that enables customers to access their critical documents online via the Internet using a secure Virtual Private Network (VPN).  

The IMPaCT repository module ingests more than 5 million images per day on a regular basis and currently hosts in excess of 9 billion images and over ½ petabyte of client data.

HealthSERVE segment providing customers with medical record coding, hospital reimbursement and radiology record storage services.

High volume scanning equipment manufactured by Imaging Business Machines, LLC (IBML) that drives process improvement at the point of image capture. One IBML scanner provides the same throughput as four to five typical production.

Involves the utilization of highly skilled and experienced professionals and the application of key intellectual property and experience based proprietary data to provide highly qualified experts to help solve client problems.

Involves management and execution of a complete business process that may be core or non-core to a client’s main business. The value proposition revolves around executing a process more efficiently or with better expertise than a client can justify deploying on their own.

The segment in the Legal Claims & Consulting division that provides customers with class action settlement administration services. This segment includes Rust Consulting and Kinsella Media.

The segment in the Legal Claims & Consulting division that provides customers with labor economic analysis, expert testimony, and litigation support services. This segment includes ERSGroup (formerly ERS, AEG, and Zia).

London Inter-Bank Offer Rate. The interest rate that the banks charge each other for loans (usually in Euros). This rate is applicable to the short-term international interbank market, and applies to very large loans borrowed for anywhere from one day to five years. This market allows banks with liquidity requirements to borrow quickly from other banks with surpluses, enabling banks to avoid holding excessively large amounts of their asset as liquid assets. The LIBOR is officially fixed once a day by a small group of large London banks, but the rate changes throughout the day.

Non-domestic conversion and data entry operations owned by SOURCECORP or a third-party partner. Offshore production can significantly reduce data entry labor costs.

Incentive based compensation plan that ties employee pay to specific performance measures. Pay-for-performance involves all levels of employees through management bonus plans and production employee “piece-rate” plans.

Involves management and execution of a business process that may be core or non-core to a client’s main business. The function is usually industry independent and transaction-priced, in that the same capability or function may be applied with any industry (e.g., scanning and data capture).

The linkage of production, timecard and payroll systems enabling pay-for-performance and workload sharing across SOURCECORP’s BPS operations.

Continuous and predictable revenues from long-term customer contracts or ongoing customer relationships. Project revenues are in contrast to recurring revenues.

Leveraging highly qualified credentialed medical record coders remote from the hospital/client facility, remote coding involves coding from a digital medical record.

The largest profit center below the division level consisting of highly similar business units in terms of services provided, markets served and/or geographic territories covered.

LIFO Systems new brand that reflects the company’s expanded services: LIFO consulting, R&D tax credits, cost segregation studies and §179D commercial green building deductions.

SOURCECORP division that provides a full array of sophisticated outbound correspondence services, including statement generation, electronic presentment, printing, mailing, and fulfillment.