SOURCECORP BPS executes each process of the information lifecycle in a controlled environment, ensuring data security, chain–of–custody tracking and processing integrity for both in–house and distributed capture models. Our major operational centers are SAS 70 Type II certified, demonstrating our commitment to help clients meet their own Sarbanes–Oxley requirements.
Each element of our technology platform can be deployed independently or as part of our complete document processing environment.
Data Security and Control
- Aggressive internal controls designed to protect customer information
- Comprehensive information security program that addresses both electronic and physical operations intake, storage, transmission, access and recovery
- Security implementations spanning a host of actions which include:
- Rigorous security controls
- Systems development life–cycle
- Change management
- Production monitoring
- Intrusion detection
- Prompt incident response
- Proactive business continuity and disaster recovery
Disaster Recovery and Business Continuance
- Extensive DR and backup plans ensure the continuation of all critical business functions
- Robust continuity planning and testing ongoing improvement cycle of threat identification, impact assessment, employee education, plan implementation, and effectiveness evaluation
- Multiple contingency scenarios and recovery actions related to potential hardware, security, technological, connectivity, environmental and people failures
- Full DR program supported by:
- Offsite backups
- Redundant systems at main and alternative processing locations
- Formal contingency / backup agreements with providers of similar services
- Processing capacity via alternate power sources
- Definition of detailed recovery procedures in the event of a complete site disaster