Judicial system increases productivity and copes with internal staff downsizing; eliminates voluminous backlog of legal records; saves close to $1.2 million in production costs; and effectively manages the burgeoning increases of legal foreclosures, bankruptcies, and tax challenges.
THE CLIENT
A Judicial Systems group working as a clearinghouse for their State’s District (including trial courts), Appellate, and Supreme Courts - handling more than 7 million newly filed cases annually - was hindered by traditional methods for legal record logistics and management processes.
THE CHALLENGE
Facing a backlog of months worth of posting legal documents, this State agency needed an outsourcing partner to manage their “heavy lifting” mailroom, conversion, case management, archiving, and redaction services, allowing them to concentrate on quality control, compliance, and updating their legacy records management systems database.
THE RESULTS
SOURCECORP's all-encompassing, secure, and compliant program, including a full mailroom and modernized image-based record conversion platform, eliminated this client's staffing issues. Information from 450,000 weekly documents is now instantly available via our FASTRIEVE online repository for subsequent routing and inquiry resolution. The State is now able to effectively manage its 20% increase in legal cases related to record foreclosures, bankruptcies, and taxation claims.