SOURCECORP is a leader in the federal government market. We enable agencies and their prime contractors with aggressive solutions that maximize all business process performance measures particularly those measures that deal with complex paper–intensive and information–intensive processes. We serve the business needs of civilian agencies, defense agencies and prime contractors, and provide GSA Schedule 36 services (Contract GS–25F–0054L, the government–wide Document Solutions contract).
- Classified Document Digitization and Preservation – We provide long–term solutions to manage classified document digitization and film image preservation requirements.
- A76 Activities Sourcing (OMB Circular A76) – As a leading business process outsourcing provider, BPS is ideally positioned for consideration in compliance with competitive studies of agency insourcing versus outsourcing activities.
- Transformation/Modernization – We offer a broad array of paper, microfilm and media conversion services related to legacy data system content modernization and migration. Using the latest technologies and storage solutions, we can assist federal agencies with the complex issues pertaining to modernization initiatives.
- e–Services
- Electronic Statement Presentment – ESP+ improves your ability to communicate with customers and service representatives. By combining the power and reach of the Internet with our fast, intelligent deep archive and Internet presentment capabilities, you can store and retrieve your statements instantaneously with limitless capacity. Authorized users view requested documents in seconds. Customers and service representatives see the same information simultaneously, facilitating communication, shaving hours and even days off inquiry handling.
- Electronic Document Delivery – SOURCECORP can provide secure email delivery and/or notification and seamlessly integrate this new delivery method with your print and mail documents. E–mail delivery and/or notification can be triggered by an event, such as document creation, month–end or quarter–end. Documents can be embedded within a mail message, an attachment to a mail message, or as an attachment with a PDF document.
- Internet Archive Features
- An ability to store multiple document formats
- A centralized document repository that is an effective integration tool for related customer documents
- Unlimited storage capacity and scalability
- Simple web access for authorized users
- Links with the existing client web site and security system
- Comprehensive indexing and search capabilities for fast access
- PDF document presentment to provide an exact view of the original document
- e-OPF (electronic office personnel files) – We support the digitization, archiving and access of electronic agency personnel files. We provide a nationwide personnel file capture solution through our conversion centers in all regions of the country. SOURCECORP can deliver the digital files to either an in-house agency document management system or to our secure, hosted electronic document management storage system.
- FOIA – We provide digitization and storage of federal agency correspondence and file documents into a secure, hosted electronic document storage system. This process offers federal agencies the most efficient methodology for managing and fulfilling FOIA requests.
- Energy Star Program – We can provide call center/help desk, utility and telephony forecast modeling, and Energy Star/LEED® consulting services, along with an agency training/assistance program. We develop utility/telephony forecasting models, oversee the Energy Star/LEED consulting service for proper application and implementation purposes, and advise agencies on all industry solicitations, acquisitions and compliance to federal mandates. We benchmark total energy usage against the EPA Energy Star Performance Rating, an external un-biased reference standard to ensure that you are actually improving efficiency.
- Workers Compensation Case Management – We offer mailroom and fax receipt, digitization and data capture of incoming workers’ compensation case folder documents, with delivery of electronic information or availability within our FASTRIEVE image-based repository platform.
- Disability Case Management – We provide comprehensive in-hospital document management solution to retrieve, image and transmit pertinent medical records. We currently retrieve and scan in approximately 310 hospitals and associated committees on special education schools in NYS. Hard copy medical record documents are pulled, reviewed, abstracted, and scanned at each hospital; images are QA’d and electronically delivered.
- Document Preservation (Long-term Archiving & Digitization National Asset Documents) – We offer a complete portfolio of document digitization and preservation services to provide a long-term solution to document and film image preservation requirements.
- Doc Ex (Document Exploitation) – We can provide document scanning and data capture of highly classified information for exploitation and study. Given short lead times, we can meet federal agencies' Doc Ex requirements with a more complete solution than is typically offered by internal agency resources.
- Declassification – We offer declassification services including document capture and indexing services to support redacting of classified documents before making them publicly available.
- Document Destruction – Documents can be destroyed with our large industrial shredders and then bailed for recycling. Our process is secure and completed only with written document destruction authorization.
- Critical Document Management Services – We provide a single solution for all forms of computer output management. Our computer processing capabilities reduce the workload on your system and personnel. Using our extensive data processing and software capabilities, we provide you with an unlimited variety of custom-finished products and services.
- Document Tracking Systems – eTrac (Electronic Tracking, Reprint, Audit and Control)
We have perfected a piece-level tracking system to eliminate statement processing errors. Our eTrac system is incorporated into every job.
Case Studies
- Digital conversion increases efficiency, reduces costs and provides employees ‘self service’ benefits with 24/7 access to their personnel files and other HR–related information.
